The receiver displays strong Signal Level, but no Signal Quality on all channels.
The dish might be pointed at the wrong satellite or there is an obstruction in the line of sight between the dish and the satellite. Mounting mast may have moved or is loose.
The picture breaks up into big blocks and the audio is garbled.
The antenna might not be aimed correctly. Satellite view partially obstructed. Damaged coax or connections.
The Meters do not display Signal Level and Quality.
Coax connected from LNBF on dish to LNB In on back of receiver. Bad coax, connectors or LNBF.
No lights on the Receiver.
Check power plug make sure that it is plugged into an electrical outlet.
Satellite receiver has green ON power light on front panel, but TV displays snow.
Tune TV to channel 3 or 4.
Green and Red lights are lit on front panel, TV displays snow.
Satellite bypass button was pressed. Press bypass button again or turn receiver off then back on.
Local or cable TV channels are fuzzy when green light on receiver front panel is lit.
Turn off the satellite receiver when watching local or cable channels.
Satellite receiver front panel buttons turn on/off and change channels, but remote doesn’t work.
Check batteries, remote needs clear line of sight to the receiver panel display window.
No audio on any satellite channels.
Set satellite remote control audio up to 75% and use TV volume control to change volume.
Satellite receiver won’t respond to remote or front panel buttons.
Unplug receiver from electrical outlet for 10 seconds then replug and turn back on.
Satellite receiver displays “No Signal” only during very hot or cold weather.
LNBF is affected by the temperature extremes. Replace LNBF.
Picture breaks up during rain and snow
Heavy rain or clouds may affect the strength of the satellite signal. A properly installed dish will rarely lose signal during extreme weather. Snow or ice build up can also interfere with the satellite signal. Mount the dish where snow can be gently brushed off. Dish covers and heaters are available for locations with regular ice and snow accumulations.
Most of the channels have strong Signal Quality, but LLBN Signal Quality is poor or the receiver displays “No Signal”.
LLBN has a weaker signal than the other Adventist channels and may display a low signal quality or no signal. Installations often need to be fine tuned to receive this weaker station. Place the receiver on the LLBN channel even if the screen indicates “No Signal” you should continue. Using the remote press the MENU key then CH Down key to select Installation then press the OK key. The Installation Menu screen will appear. Press the CH Down key to select Channel Search then OK. The Channel Search screen will appear. Press CH Down key and select Search Mode then press the VOL Right key. Manual will appear in the Search Mode and the Frequency of 12020 will be displayed in the line below. Make slight adjustments to the dish azimuth and elevation. Make slight adjustments to the lnbf rotation and distance to the reflector. A Signal Quality of 60% or better should provide acceptable service. If these steps still do not provide proper Quality, select Frequency and change the 12020 Mhz setting up or down in 1 mhz I.E. 12021, using the remote control numeric keys (max. 5 Mhz up or down). If Quality level improves, press CH Down and select Start Search then press OK. When the Search Complete window appears press OK then EXIT.